Recent Posts

Don’t Wait!

7/23/2021 (Permalink)

Disaster can strike businesses and homes alike in Brooklyn. Whatever the time or the season, there are always factors that can increase the probability that damage can occur to your property. How the response is handled makes all the difference and this greatly depends on who, and how quickly they respond to what has happened. This is crucial to limiting the amount of damage ultimately occurs, and how long it will take to get back to its original condition or better. 

SERVPRO of Norwalk/Wilton prides itself on our response time, and we ensure that in two ways. 

Initial Contact

SERVPRO has phone lines open 24/7 ready to spring into action and assist. Whether you have basement flooding at 12am or a kitchen fire at 12pm, you will speak to us when you call and we will be prepared to help. 

Location

Wherever you have damage, our technicians and specialized equipment is never too far away. When necessary, we can be on scene quickly to begin the remediation process and  get your life back to normal. Free of our crew and your disaster. 

We have over many years of experience remediating all types of damage in an efficient manner.  Our skilled technicians utilize both the most effective techniques in the industry and specialized equipment to make sure that you are taken care of properly and damage will not be recurring. We will act fast to get your business back up and running as soon as possible or your home back to magnificent living conditions. 

Kitchen Fires

7/16/2021 (Permalink)

Kitchen fires can be very unpredictable; they can be a small mishap or a huge disaster in a matter of seconds. It is important to keep fire extinguishers nearby and have a plan in place. Never leave food unattended while cooking and always make sure appliances are off once you've finished using them. 

The Oven is a hotspot for disasters, oven fires can start when the baking is well overdone, or when a flammable material drips down to the heating element. Oven fires also happen when an oven becomes dirty from food particles building up. 

When this occurs your first reflex may be to open the oven door, but do not open the door! Instead, put out the oven fire by allowing it to suffocate. Leaving the door closed, you’ll turn off the oven to oven to stop the cooking (unplug when possible). Eventually, the flames will consume all of the oxygen, and oxygen is what the fire needs to sustain itself, killing the flames inside. When the flames eventually snuff out, clean up and open a window if possible, but if they persist, call the fire department immediately.

The stove is another likely place to cause fires, mainly with grease. Here are some good tips to deal with a grease fire on your stove-

  • Don’t use water to put out grease fires. Water won’t put out the fire, it will just divert the grease and thus spread the fire. 
  • For a small fire, use the big lid trick as mentioned earlier. Turn off the burner and cover the burning pan or the burner itself with the lid tightly so it’s deprived of oxygen.
  • Pour baking soda or salt on the flames until it’s snuffed out (again, do not use flour).
  • Use a water-soaked towel to smother the flames. This is different from pouring water on the flame.
  • Use a fire extinguisher, pointing it at the base of the flames.

You've Got Mold…

7/9/2021 (Permalink)

How Does Mold Form?
Mold is present all around, indoors and out floating in the air through AC, heatings, on your clothes or even your dog. Mold thrives in moist environments and can grow in as little as 48 hours. Mold spores can affect people with compromised immune systems and those with allergies. Wet areas of your home are very prone to mold and can be causing you issues you may have never realized. With all of the rain we have experienced recently, it is important to inspect your home for signs of mold or any water leaks. Some common places to check for mold include: under your sink, behind your toilet, behind your fridge/freezer, basement, and around windows

What to do?

While it is possible to clean up mold yourself, we recommend giving a professional a call. Depending on the severity and type of mold you could put yourself at risk cleaning it up and make the problem more severe. Oftentimes people attempt to clean these issues up themselves only to result in more growth over time as the root issue is not taken care of. At SERVPRO of Williamsburg, Greenpoint we are trained in mold remediation and will stop the current spread, as well as any future spreading of mold spores in your home or business. Mold cleanup requires special chemicals and equipment to be done correctly, and at SERVPRO we have tested our products with great results for years. 

Pro tip: The smell of mold is the biggest sign you should have your home/business checked out. The musty/earthy smell under your kitchen sink could be causing you and your family health effects you never realized. 

What to Do After An Apartment Fire in Your Brooklyn Apartment

4/14/2021 (Permalink)

fire bonfire outside night Call our office if you're dealing with an apartment fire in your Brooklyn home!

Damaging fires, unfortunately, happen every 24 seconds in the United States, according to the National Fire Protection Association (NFPA). Apartments are no exception to this reality. In fact, an average of 382,397 fires that occur annually in the United States happen within residential properties, with many injuries as well.

Dealing with an emergency like this is extremely stressful and often unplanned for. Fortunately, SERVPRO of Williamsburg, Greenpoint is equipped to handle the aftermath of incidents like this in any size residential space, including apartments.

What do I do if there’s a fire in my apartment?

It's important to act immediately, but stay calm. You need to alert everyone in the apartment and make sure to leave the property immediately.

Use your pre-planned escape route if you have one, and consider developing one now if you don’t. 

When everyone is evacuating the building, make sure everyone stays low and crawls since smoke rises.

Safety Tips: Do's and Don'ts

  • DON'T stop to retrieve any valuables or collectibles. 
  • DO close the door to the room the fire started in and close doors as you continue to exit the building, if you can do so safely.
  • DO check handles/door knobs for heat before grasping. For example, touch it with the back of your hand. If the door is warm, then there is likely fire behind it and you must find an alternative route to exit the building. 
  • DON'T attempt to extinguish a fire unless you are trained to do so. 
  • DON'T go back into the building. 
  • DO call the fire department as soon as you safely have the opportunity to do so. If there is anyone remaining in the building, make sure to inform them of this. 

What should I do after the fire department leaves?

Once the fire is extinguished and the dust settles, call a restoration company immediately to address the damage. Only those who are equipped to handle the water, smoke and fire damage your apartment has suffered should be entering the building and handling the situation. You will also want to get in touch with your insurance company. Did you know? SERVPRO of Williamsburg, Greenpoint works with all insurance companies.

Why should I choose SERVPRO for my Fire Restoration Needs?

  • We offer a wide-variety of services: Content Cleaning, Technology Restoration, Document Restoration, Dry-Cleaning, Upholstery Cleaning, Smoke/Soot Removal, Move-In/Out, and other services to help with getting your space back to normal after a fire.

What's more? We work closely with your family and the various adjusters to make sure that the job is done right.  We understand that your apartment needs to be cared for and respected during this difficult time. We pride ourselves on limiting our interruption into your lives. When possible, we will work around your schedule so that the day-to-day routine of your family is not disrupted further. 

What steps do we take to handle fire damage restoration? 

SERVPRO provides Structural Cleaning and Content Cleaning for Williamsburg and Greenpoint homes that have been affected by Smoke or Fire Damage.

How Does Water Damage Lead to Mold Growth?

4/14/2021 (Permalink)

Water Damage in the Brooklyn Can Lead to Mold

There is no place in the world like New York City. If you're lucky enough to live in Brooklyn, you have access to an unparalleled view of the Manhattan skyline from Williamsburg or Greenpoint. While we enjoy a variety of culture, fine dining, exciting activities city living is not without its challenges.

The age of both our own and neighboring properties can make our homes susceptible to accidents. Older residential buildings have the normal wear-and-tear on their facilities, including pipes. When a pipe breaks, water can leak all over your house, leaving you in immediate need of reputable restoration service like SERVPRO of Williamsburg, Greenpoint.

In Northern Brooklyn, Water Damage is the specialty of our team here at SERVPRO. Navigating the streets, regulations, and needs of New York is not for outsiders. Our team is part of the Brooklyn community, and we know how valuable your space and time are, so we strive to mitigate your losses as we diligently return your home to mint condition. Just call our 24/7 hotline and let us do the heavy lifting to protect your home.

How can I avoid mold?
Whenever a water incident occurs, acting swiftly is the most critical step. It takes less than three days for mold to begin multiplying in your home if the water is left standing. When you call our SERVPRO crew, we assess the extent of the damage and jump into action as soon as it is safe.

With our industry-grade tools, we can determine where water is hiding beneath your cupboards, inside wall cavities, and under flooring. We can also decide which pieces of furniture, if any, need a deep cleaning and which we need to remove from your home. So, what do we use to measure humidity in your home?

    •    Thermal imaging can show us water behind walls and under cabinets.
    •    Moisture sensors can report relative humidity in furniture and fixtures.
    •    Borescopes let us reach hard-to-access corners to verify moisture within them.

With a complete suite of equipment informing us of our progress, we can work to eliminate excess humidity in your home. By acting swiftly, you will significantly reduce the risk of mold growing in your home. SERVPRO of Williamsburg, Greenpoint is your ally in an emergency. Call us at 917.809.6562 and let us leave your home, “Like it never even happened.”

Got Frozen Pipes and Ice Dams? Check For Mold Damage

4/12/2021 (Permalink)

frozen pipes drip faucet Check your frozen pipes and ice dams for signs of water damage. Early detection is critical to minimize expenses and save you time.

With Spring Showers in Brooklyn can come mold infestations from stagnant water and improper drainage. Temperature extremes during the colder months can cause many different water-intrusion problems in the your New York home.

Mold issues can surprise residents as most water appears frozen solid at this time of the year. Neglecting the possibility of water leakage during the winter can lead to mold growth in some spaces in a home. Professional mold remediation is the answer for the damage.
 
Mold damage occurs when moisture activates the mold spores that are consistently present in the air or on surfaces. During the chillier times of the year, certain forces conspire to provide the perfect environment for fungal growth. A highly-qualified mold remediation company understands the dynamics that change exterior below-freezing temperatures and frozen precipitation into the liquid water feeding a burgeoning mold colony.
 
SERVPRO of Williamsburg, Greenpoint technicians responding to mold growth in an attic or top floor frequently find evidence of ice dams. Gutters and eaves are vulnerable to ice dams and the seepage and leaking into home interiors that follows. If drain spouts clog with leaves, sticks, and other debris, water catches in gutters and freezes. Most gutters are adjacent to the eaves and soffits edging a roof. As the frozen water expands, it pushes under loose flashings and shingles. Warm air rising along poorly or uninsulated walls and framing melts the ice causing it to soak building materials. Mold has then both now, water and an organic surface upon which to flourish.
 
Water supply and drain pipes on or near exterior walls, in foundations, or crawl spaces sometimes freeze, resulting in cracks or breaks in plumbing, sending moisture to saturate structural components and personal belongings. SERVPRO mold remediation crews make the connection when called to abate microbial growth and damage in these areas.
 
Mold remediation requires adherence to Environmental Protection Agency (EPA) protocols. Trained SERVPRO technicians contain the mold using physical barriers and often negative pressure air scrubbers to prevent the spread of the microbes. They remove and bag the moldy materials, disposing of the collected substances. HEPA filtered vacuums and antimicrobial treatment remove any debris and inhibit future mold damage.
 
For the abatement efforts of the SERVPRO team to work long term, the conditions causing water to leak inside a home during the winter must also be eliminated. Gutters and drains need repair and insulation, and interior ceilings need evaluation. Frozen plumbing requires replacement, and outdoor faucets should be winterized each autumn.
 
SERVPRO of Williamsburg, Greenpoint is here for any Mold Remediation issue you may come across this Spring. Call (917) 809-6562 for immediate assistance.

Why Trust SERVPRO for Your Disaster Recovery Needs

4/12/2021 (Permalink)

technician using equipment wood floors Trust our trained technicians and our decades of experience when you consider what restoration and cleanup specialist to keep on file for emergencies!

No one plans for an emergency, but when disaster strikes, it’s good to know who you should call. Our team is here to help with disaster recovery as quickly as possible. Learn why you should choose SERVPRO of Williamsburg, Greenpoint for all your disaster remediation needs.

When disaster strikes, be prepared

At different times in life, we may find ourselves in emergency situations that call for quick reactions. In cases where a home or business structure in Brooklyn is compromised by unhealthy and/or unsafe conditions, SERVPRO of Williamsburg, Greenpoint is the fast response you need to get relief.

Tumultuous situations should be handled by professionals with the right tools to do the job efficiently. When you are choosing your clean-up and restoration specialist company, you may be considering a few important factors such as:

  • Convenient location
  • 24/7 Availability
  • Professionalism
  • Efficiency
  • Honesty
  • Experience
  • Latest equipment

Why our team is the answer for disaster response

In event of an unexpected disaster such as flooding, fire, or strong storm damage situations, remember, we’re here to help.  We want to make the clean-up process as easy as possible for you and reduce the amount of stress you may be feeling. SERVPRO of Williamsburg, Greenpoint has trained professionals who are quick to respond and apply the latest equipment and techniques to make your disaster look “Like it never even happened.”

What can SERVPRO assist with?

Our brand has been serving the country since 1967. Our Williamsburg based team has the experience and broad inventory of recovery equipment to handle disasters of all sizes and types. We have many qualified technicians on our team and collectively have all IICRC-certifications in restoration, remediation, abatement, reconstruction, and disaster recovery. Our experienced professionals work to provide fast and effective service for all commercial and residential properties throughout Williamsburg and Greenpoint, Brooklyn.

Our services include the following:

  • Fire damage remediation
  • Storm damage remediation
  • Water damage remediation
  • Mold damage remediation
  • Professional Cleanup + Disinfection
  • Building repairs
  • Biohazard cleanup
  • Commercial cleaning

If you experience a disaster of any kind, whether you’re a homeowner or a commercial property owner, contact SERVPRO of Williamsburg, Greenpoint at (917) 809-6562

Fire Safety Tips

4/12/2021 (Permalink)

house fire flames tree Do you have a Fire Safety Plan? Protect your Brooklyn home by making a plan to protect your loved ones.

It’s no secret how devastating a house fire can be, so it only makes sense to do everything possible to keep your home safe and know what to do if you do encounter a blaze. Here are a few key fire safety tips to keep in mind.

Frequently inspect your home’s smoke detectors.

Smoke detectors are extremely important to fire safety and should be installed in every bedroom and on every floor of your home. While many suggest annually changing the batteries in detectors, homeowners should also do a routine monthly check to ensure they are operational, and replace them every 10 years or as directed by the manufacturer. Regardless of whether they’re battery-operated or hard-wired, these more frequent checkups can help keep your home safe.

Have a family fire escape plan. 

Understandably, people can become overwhelmed when a home fire breaks out. Creating an evacuation plan for the event of a house fire starting is a great way to ensure everyone in your household will know exactly what to do and can act efficiently if a fire starts. Plan out exit routes, meeting places and any special provisions your family members may need. Assign one person specific tasks such as gathering pets or contacting family members not in the home to ensure everyone is protected and communication stays consistent.

Know how to operate a fire extinguisher. 

Did you know there are actually several kinds of fire extinguishers available? Because of that, important to get the type you think will be most suited to your needs. Make sure you fully understand how to use it and share the information with your family members, as well. Here’s a summary of the different types of extinguishers. To correctly use a fire extinguister, remember the word PASS:

  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
  • Aim low; pointing the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

Never leave flames unattended. 

Because open flames are so common in the household, many people forget the extreme dangers they can pose. Whether it is from a cooktop or candle, a flame can spread to other surfaces in an instant, which is why it is vital to never leave one unattended for any length of time. Pets and children can easily cause a fire if left unattended. Always extinguish all flames when you’re not in the room.

Have a plan should a fire break out

Do you have a fire safety plan for your home in Brooklyn? Whether you own your Williamsburg home or rent an apartment, it's important to consider a fire escape plan.

We understand that no one wants to consider the unthinkable, but you need to have a plan on what to do if a fire breaks out. In addition to the fire escape plan mentioned above, consider what next steps are needed after the fire is extinguished.

It’s important to contact a fire remediation company like SERVPRO of Williamsburg, Greenpoint to assist with the damage left behind from smoke and flames. SERVPRO of Williamsburg, Greenpoint has a staff of trained professionals to assist you in this time of need. We’re available 24/7 to help you recover from a house fire. Call us if you experience a fire or any other type of disaster at (917) 809-6562. We’re here to help!

Types of Water Damage & How to Prevent Damage

3/22/2021 (Permalink)

TYPES OF WATER DAMAGE AND HOW TO PREVENT THEM

Water damage is a problem that most property owners fear. With the accumulation of rain and snow, the risk of damage increases. Water can cause thousands of money worth of damage by damaging wood furniture, upholstery, electronics, household appliances, and equipment. Water damage also increases the risk of mold growth, which is a very expensive problem to restore.

Assessing the type of damage is important to determine what is needed to start water damage repair and water removal. There are several different types of water damage and how to prevent them.

  1. Clean Water

This is water does not threat to human’s health if exposed or consumed by them. Overflowing sink or tub, or a broken incoming water line would be examples of clean water. This is the easiest type of water damage to handle, since there will not be too many microbes living in the water. If the damage is not properly cleaned, this will result to mold and fungus growth. If the damage is more than 24 hours, it is best to contact professional service restoration.

  1. Gray Water

Water is slightly contaminated because of the source. Clean water can be gray if left untreated. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause gray water. This may cause sickness if ingested. If you want to begin the cleaning and drying process before the restoration service arrives, you should wear gloves in order to prevent your skin from touching the water so you do not spread any microbes.

  1. Black water

Is the most hazardous type of water damage. It is usually a result of natural disasters or sewage damage. Black water can include toxic materials such as bacterial diseases, chemicals, pesticides, and microbes. If your home is suffered from this type, it is best to contact a professional to do the disinfecting. Better to be safe than sorry in the end.

Experiencing a water damage disaster is enough stress on its own. Always seek for professional advice for water damage. If you experience these kinds of emergencies, call SERVPRO of Williamsburg, Greenpoint at (917) 809-6562.

Common Winter Hazards for Businesses

3/22/2021 (Permalink)

snowflake night cold Take note of these common winter hazards so you can better protect your Brooklyn home!

Extreme cold, snow, ice and freezing rain can all have serious consequences for your employees, your property and your business operations. Water accumulated from melting ice and snow, has the chances of slips and falls for employees and visitors. Staying aware of these risks throughout the season and understanding how to avoid them will help keep your property and employees safe, and keep your business running without interruption. To reduce the chance of accidents, injuries and property damage, here are the most common hazards colder weather brings for businesses, along with the ways to prevent them.

  1. Power Outages

Most cold-season power failures happen when winter storms bring freezing rain, sleet, and high winds, damaging power lines and equipment. Without a backup power source, not only are you impacted, but your business can suffer from dampness, damaging walls, floors and plumbing.

Generators are a key component of business continuity for companies of all sizes. They not only keep business up and running during power outages, but also keep key building systems running so your business doesn’t deal with water damage.

  1. Frozen Pipes

Cold temperatures can cause water pipes to freeze. Freezing in a pipe creates a lot of pressure inside the pipe and can cause the pipe to burst and likely lead to serious flooding, which can cause a lot of damage to a business in very little time.

The best prevention against frozen pipes is to keep them warm enough to stay above the freezing point.

  • Seal openings & insulate pipes
  • Maintain temperature & power in the building
  • Monitor facility systems & detect problems early
  1. Roof Damage & Collapse

Heavy snow can pose a serious risk to roofs and cause some to collapse, creating dangerous conditions. Once the accumulated snow and ice load reaches the “danger zone,” it runs the risk of compromising the roof’s structural integrity, potentially leading to collapse.

When snow buildup occurs, use a roof rake with an extended handle to pull snow of the roof from the safety of the ground. Removing roof snow can also prevent ice dams. Roof snow removal can be dangerous it would be better if you hire a professional snow removal service.

If a winter does leave a mark on your business, we recommend you take action immediately. Call us SERVPRO of Williamsburg, Greenpoint, small or big, we are here to assist you.